SBA Pre-Qualified Web Development Agency | eCommerce Focused | 9-Year Agency | 30 Active Clients | 5% Annual Churn | 65% Recurring Revenue | $500K LTV

Deal Pipe® presents an SBA Pre-Qualified Premier eCommerce Development Agency that has built a strong reputation helping established brands solve complex digital commerce challenges. For 9 years, this company has served as a trusted technical partner for mid-market and enterprise-level businesses seeking custom storefronts, platform migrations, system integrations, and long-term optimization services. The agency is a Shopify Premium Partner.

SBA Financing Opportunity

This business has been pre-qualified for SBA financing, offering a distinct advantage to prospective acquirers. For qualified buyers, this means the company meets stringent lender criteria for consistent cash flow, operational stability, and financial documentation — reducing uncertainty and expediting the lending process. With only 10% down required, buyers can secure ownership through a 10-year, fully amortized loan at competitive fixed interest rates, allowing for an affordable monthly payment structure and maximum leverage of capital.

Business Model

The company operates as a full-service eCommerce agency focused on enterprise-level brands that depend on their online storefronts as a primary revenue channel. Their services include custom design, UX/UI strategy, platform migrations, custom development, complex ERP and third-party integrations, B2B commerce solutions, and ongoing support.

What separates this company from many traditional agencies is their ability to execute highly technical projects that require deep development expertise. Their team has become known for handling complicated integrations, custom functionality, B2B commerce solutions, wholesale portals, and large-scale migration projects that many agencies either avoid or struggle to complete successfully.

The company works with approximately 30 active clients, maintains customer churn below 5% annually, and has developed long-standing relationships with brands that continue to engage their services year after year. Several clients have remained with the company for more than 5 years, creating dependable recurring revenue and strong customer retention.

Clients typically fall within the $10 million to $500 million range in annual merchandise volume and often require solutions that go well beyond standard website development. Many customers approach the company when they need to migrate from older platforms, modernize their technology stack, improve operational efficiency, or launch advanced B2B functionality.

Project engagements generally range between $75,000 and $125,000, while ongoing support contracts commonly generate between $5,000 and $15,000 per month. Customer lifetime value is estimated between $450,000 and $650,000, reflecting the long-term nature of these client relationships. They also developed proprietary code libraries, deployment frameworks, operational templates, and internal development assets that allow projects to move faster while maintaining quality standards.

Digital Marketing & Traffic

New opportunities are primarily driven through referrals, recommendations, industry relationships, networking, and partner-generated leads. The company has built a reputation within the eCommerce community that consistently brings qualified prospects into the pipeline without the need for large advertising budgets. Their position within the Shopify ecosystem has helped generate visibility among brands actively seeking specialized development partners. A buyer stepping into the business will find significant room to expand through outbound sales programs, paid advertising, content marketing, SEO, strategic partnerships, and thought leadership initiatives that have never been fully pursued.

Operations

The business operates through a highly structured remote model supported by documented workflows, project management systems, and repeatable processes. Daily operations run through project management platforms that organize every stage of development, design, testing, and client communication. Team members work from clearly defined requirements, acceptance criteria, and delivery schedules, helping maintain consistency across projects.

The company utilizes dedicated project managers as primary client contacts, ensuring efficient communication and high service levels. Issues requiring immediate attention follow established escalation procedures, allowing the team to respond quickly to client needs.

Current owner involvement averages a few hours per week per founder. Responsibilities focus primarily on project oversight, client management, invoicing, design leadership, and strategic guidance rather than day-to-day execution. The company also benefits from an experienced distributed team and a long-term senior development contractor who has worked alongside the business for several years.

Business Broker Takeaways

1. Elite Partner Status. The company enjoys the prestige of being a Shopify Premier Partner, which enhances its credibility and attracts a high-value clientele seeking complex e-commerce solutions.

2. High-Value Client Relationships. Approximately 30 active clients, customer churn below 5%, client relationships extending beyond 5 years, and customer lifetime values reaching as high as $650,000 demonstrate exceptional retention and satisfaction.

3. Strategic Growth Opportunities. With avenues for geographic expansion, service diversification, and strategic team growth, the company is well-positioned for continued success and scalability in the dynamic eCommerce sector.

Growth Opportunities

Multiple expansion opportunities remain available for a new owner. Conversion Rate Optimization services could be formalized into dedicated recurring programs. Email and SMS marketing management presents another opportunity to increase client value while creating new recurring revenue streams. Paid media management and SEO services could be introduced to existing clients who already trust the company as a technology partner.

The business is also well-positioned to expand further into the rapidly growing B2B commerce sector, where demand for specialized development expertise continues to increase. International markets across Europe, Australia, and the United Kingdom offer additional opportunities for customer acquisition.

Another compelling opportunity involves turning the company’s proprietary development frameworks, migration tools, and reusable assets into standalone software products. These tools could create recurring subscription revenue while reducing reliance on service-based income. Additional hiring across development, project management, and sales would increase capacity and allow the business to pursue a larger volume of enterprise projects.

Summary

This presents an opportunity to acquire a highly respected eCommerce development agency operating in one of the fastest-growing segments of digital commerce. Highlighting the brand’s core strengths and opportunities, making it an attractive prospect for strategic buyers looking to leverage the booming eCommerce market and the dominance of the Shopify platform.

This Agency is Represented by:

Deal Pipe

Agency Business Brokers

WC 4039